Support
To download the latest software and firmware installers for the V3HD, click the "V3HD software downloads" button below.
Contacting tech support
To contact a technician, click the "Contact Tech Support Now" button below.
You can also reach technical support via phone or fax:
- Phone: 617.576.3066
(9AM - 6PM EST, Monday-Friday) - Fax: 617.354.3068
(24 hours a day, 7 days a week, with response during normal business hours)
Using online support
For brief instructions on how our web-based support works, click here.
MOTU Customer Service
MOTU Customer Service handles inquiries regarding registration, online support access, upgrades, and other requests unrelated to technical support.
- Phone: 617.576.2760
(9AM - 6PM EST, Monday-Friday) - Fax: 617.576.3609
(24 hours a day, 7 days a week, with response during normal business hours) - E-mail:
Please do not send technical support requests to this email address as such requests will delay overall Customer Service email turnaround.
